Data security

The Auvesta website ( as well as the integrated web shops "Auvesta-Shop" (, ( ( are managed by Auvesta Edelmetalle AG, Industriestr. 4, 83607 Holzkirchen, Germany (hereinafter referred to as "Auvesta" or "we"). Protecting your personal data is of pivotal importance to us. In the context of this data protection declaration, we inform you of the nature, scope and purpose of the collection, processing and use of your personal data.


We collect, process and use your personal data in compliance with the applicable data protection regulations.

Personal data refers to any information concerning the personal or circumstantial situation of an identified or identifiable natural person This includes, for example, your name, address, e-mail address and telephone number.

Use of your data

For the mere visit of our website, it is not necessary for you to provide us with personal data (such as your name or your e-mail address).

We collect, process and use the personal data communicated by you within the framework of the establishment of an online depot or the ordering process for the establishment, execution and processing of the contracts concluded with us. This also includes the transfer of your data to third parties and their use, as far as this is necessary for the establishment, execution or processing of the concluded contracts.

The set up of an online depot

In our web shops you have the possibility to set up a personal online depot. With the help of the online depot, you can conveniently store your personal information for future orders and, if necessary, further functionalities (depending on the offer) in our system.

We require your first and last name, your e-mail address and a freely selectable password, as well as possibly your postal address, telephone number, and if you represent a company, your company and VAT ID number. After successful registration, you can store your invoice and delivery address for future orders. The e-mail address you specify, together with the password, serves as an access code for the online depot. You have the option to change your data at any time after logging in to your online depot. All data must be true and up-to-date.

After the registration you will automatically receive a confirmation by e-mail that your online depot has been set up.

Please handle your personal access code and password strictly confidential. In all other respects, the relevant provisions of the respective terms and conditions of use and / or terms of use apply, if applicable, to the terms of the online deposit and the password protection.

Use of contact forms

You can contact us directly via the contact forms provided on our website or request up-to-date information from us. We collect, process and use the information provided by you via a contact form exclusively for the processing of your request.

Electronic newsletter

On our website you can also register for different electronic newsletters. If you have given your consent, we use your first and last name and your e-mail address to send you by e-mail the latest offers and news about the content you subscribe to.

After successful registration for the newsletter, you will automatically receive an e-mail which prompts you to confirm your e-mail address. As soon as you have confirmed your e-mail address by clicking on the link contained in the confirmation e-mail, you will regularly receive our electronic newsletter.

Your consent to the sending of the newsletter can be revoked at any time with effect for the future at You can also unsubscribe from the newsletter at any time by clicking on the link provided in the newsletter.

Server Logs

When accessing our website, your Internet browser transmits certain information to our server. This includes, for example, the date and time of access, the URL (Internet address) of the referencing web page, the retrieved file, the amount of data transferred, the successful retrieval message, the browser type, the browser version, and information about your operating system. We use this information exclusively for statistical purposes and for purposes of analysis, such as the improvement of the offer. It is not possible for us to assign these data to a specific person.


We use cookies to make your visit to our website even more attractive. Cookies are small text files that are stored on your computer and enable us to recognize your browser. With the help of cookies, we can improve the comfort and quality of the services provided on the website.

On our website, we use so-called session cookies and also, so-called persistent cookies. This allows us, for example, to provide the virtual shopping cart for your online purchases and to enable you to log in to your customer account. All session cookies automatically lose their validity upon leaving the website. The persistent cookies remain up to several years on your terminal and allow us to store the contents of your shopping cart as well as use the web analytics service Google Analytics.

Of course, you can also visit our website without cookies. You can restrict or disable the use of cookies in your browser settings at any time. However, this may result in certain limitations to the functionality and usability of our range.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. As a rule, the information regarding your use of this website generated by the cookies will be forwarded to a Google server in the USA and stored there. We have activated the IP anonymisation on this website, so that IP addresses are curtailed by Google within the European Union or in other states parties to the Agreement on the European Economic Area. Only in exceptional cases is the complete IP address transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. You can stop these cookies from being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. Furthermore, you can prevent the collection of data generated by the cookie and related to the usage of the website (incl. your IP address) and the processing of the data by Google by downloading and installing the browser plugin available under the following link. The current link is

You can prevent data collection by Google Analytics by clicking on the link below. An opt-out cookie is set in your browser that prevents the future collection of your data when you visit this website, as long as you do not delete this cookie from your browser: Disable Google Analytics

For more information about Google Analytics data protection, see

Right of access and privacy issues

According to the German Federal Data Protection Act you have a right to access the data stored about your person free of charge. In addition, you may require the correction and / or deletion and / or blocking of your personal data. In addition, you may object to the creation of pseudonymized user profiles for the purposes of advertising, market research or optimization of our website. You may revoke the consent you have granted to data collection, processing, and use at any time, with future effect.

We will gladly answer any further questions regarding privacy and the protection of your personal data. You can reach us at the following e-mail addresses:

Auvesta Edelmetalle AG in general:

Of course you can also reach us at the contact address specified in the company details.

Last updated: June 2016